Certificate in Customer Management

This programme provides you with the learning on the skills which can be applied to activities involving employees, department staff and people in general.

Work activities often require leading and managing people to achieve work goals, business objectives and meeting deadlines of top management.

Some of these activities require leadership, setting goals and direction and keeping people focused on tasks and objectives. We hope that the learning from this programme will add new knowledge and help you build ideas and skills to be an effective manager and leader in your business or organisation.